Diana Hartley-Kim is the Operations Director of 11th Street. Ms. Hartley-Kim earned her Masters degree in Social Work at Widener University. She is a Licensed Social Worker with 19 years of experience and has experience in various fields of social work, including behavioral health, case management, homelessness, older adults, sexual and domestic violence survivors. She joined the 11th Street team in 2012 at the Social Worker and became the Operations Director in 2018. She is passionate about trauma informed care, anti-racism work, and mindfulness practices and has been an active member of instilling these into the culture of 11th Street.